Magento Support Services
Are you looking for a Magento Support Services? At Magento London, our dedicated team of certified developers is always ready to help when dealing with any store emergency online or doing everything for clients.
Bad customer experience can affect the sale for that particular day and impact future sales market too. Now a days, it is crucial to have reliable team with you when you need them the most.
So, whether you are proactively installing the recent security updates or offering emergency support services, we will cover your online Magento store.
Why choose our Magento support and maintenance
- We have achieved good rating from our support customers
- Our yearly subscription is based on the pricing model for support and maintenance
- Clients can be hosted from anywhere both internal and external
- Our customer support team is available for 24/7 and 365 quick access
- We offer complete range of Magento support and maintenance services
- Our team provides continuous operational support and maintenance
Our services include the following:
- Application support and maintenance
- Fixing the bugs
- Application security fixes
- Live testing for digital assets
- Application connectivity
- Application monitoring
- Back up monitoring and deployment
- Access to support portal and documentation
Our 24/7/365 Magento support services
- 24/7/365 Magento Support
Our Magento support and development team in London works with the latest technology and provides complete support through Magento London. Our customer team can now deliver remote desk side support by using the latest tools that enable staff to share their screens with clients for diagnosing and resolving issues quickly.
- Disaster Recovery
We provide disaster recovery, emergency hosting and support services in case the present service provider cannot fulfill their obligations. Based on the requirement of customers, we will commit in having a completely functional service restored with other providers as soon as possible.
- Environment Backup and Restore
We offer an automated cloud-based backup and restore system to ensure that the environments supported are backed up offsite. Thus, we ensure peace of mind and allow staying engaged with our multi- cloud disaster recovery process when needed.
Our Magento Migrations and Upgrades
Magento London enables online retailers migrate to Magento from different platform such as custom-built and legacy ones. Our Magento migration services can help with technical optimisation, UI/UX/CX design, customization, ecommerce strategy, integration and 24×7 maintenance and complete support.
Some reasons e-retailers, B2B, B2C or both shifts to Magento platform from other ecommerce solution includes:
- Improved scalability for further growth
- Customer data security needs
- Expanding the requirements for integration
- Overall site performance
- Install new features
- Customisation capabilities